Contact
Everything reaches info@patinaverse.com.
Privacy Request
Access, correction, deletion, portability, or withdrawal of marketing consent. We verify identity by confirming control of the email address on the record and will not ask for identity documents.
Privacy PolicyRefund Request
Within 72 hours of a direct purchase. Include the email address used at checkout or your order number. No reason required.
Refund & Cancellation PolicyAccessibility
Barriers on this site or in a publication, or a request for an accessible alternative format — provided at no additional charge. Please describe the page and the assistive technology you were using.
Accessibility StatementDMCA Notice
Copyright notices and counter-notices, addressed to our designated agent.
Copyright & DMCA Policy
Response times
Response times, as set out in the policies: refund requests acknowledged promptly; accessibility reports acknowledged and answered promptly; DMCA notices acknowledged promptly; privacy requests answered within 30 days under GDPR and UK GDPR, or 45 days under CCPA and CPRA.
Postal address
Patinaverse LLC
8 The Green STE B
Dover, DE 19901
United States
What we cannot help with
Purchases made through Amazon are governed by Amazon's own terms and refund policy. We cannot refund a transaction we never handled, so please contact Amazon directly. We also do not accept unsolicited manuscripts, proposals, or idea submissions of any kind; such material is returned or deleted unread.